Transform Wi-Fi Signals Into Business Insights
Big data analytics is an activity which is reliant upon Wi-Fi where individual users can be identified and followed, with integration to back office databases and applications such as customer experience management (CEM).
Wi-Fi has become an essential part of the customer journey in many verticals. Customers expect Wi-Fi to be available, reliable, seamless, and secure, and businesses need to meet these expectations. Guest Wi-Fi is becoming part of a broader solution which includes seamless connectivity on top of which software platforms that provide engagement and analytical tools are deployed. We make the case that Wi-Fi has become essential for enterprises and that it makes sense for them to outsource the management
of their Wi-Fi infrastructure to a trusted MSP in order to avoid all the headaches and costs associated with maintaining their Wi-Fi infrastructure. Instead, these businesses can focus their talent and energy on their core business.